Definitions:

• Company: Affolie, also referred to as “We,” “Us,” or “Our,” operating through the website at Affolie.shop.
• Goods: The products available for purchase through our Service.
• Orders: Your requests to purchase Goods from us.
• Service: Refers to our website and its operations.
• Website: The official Affolie site, located at Affolie.shop.
• You: Any individual or organization utilizing our Service.

Shipping Information

We’re excited that you’ve chosen Affolie! Below are the details regarding our shipping process:

Domestic Shipping

• Processing Time: Orders are typically processed within 3-5 business days. During peak times, this may take longer. We’ll notify you by email or phone if any delays occur.

• Shipping Methods and Costs:

  • Carriers: We use FedEx, USPS, and UPS for shipping.
  • Cost: Shipping is free of charge.
  • Delivery Time: Most orders arrive within 3-5 business days. For continental U.S. addresses, we offer overnight shipping, but please note that delays may occur.
  • P.O. Boxes/APO/FPO: We do not currently ship to P.O. boxes, APO, FPO, or DPO addresses.

After Your Order Ships

• Tracking: Once your order is shipped, you will receive an email with a tracking number, which becomes active within 24 hours.

Damaged or Lost Items

• If your order arrives damaged or is lost in transit, please contact us immediately. Retain all packaging and damaged items for the claims process.

Need Assistance?

For any additional inquiries about our shipping policy, please reach out to us via our contact page.

Thank you for choosing Affolie. We are committed to providing a seamless and satisfactory shipping experience!