FAQs
How to Place an Order?
Ordering from Affolie is simple and straightforward. Just follow these easy steps:
- Browse through our product page and select the item you wish to purchase.
- Click the “Add to Cart” button.
- Proceed to checkout and complete the easy steps.
Once your order is placed, we’ll handle the rest and notify you when your order is on its way!
Shipping Timeline
We aim to process and ship your order within 3 to 5 business days. Delivery typically takes an additional 3 to 5 business days.
Tracking Information
It may take up to 1-2 days for your tracking number to appear in the carrier’s system. If the tracking status isn’t updated after a few days, please contact the carrier directly for further details.
Order Delays
Shipping usually takes between 3 to 5 business days. If your order hasn’t arrived within 12 business days, please get in touch with us, and we’ll assist you in resolving the issue.
Payment Methods
We accept a variety of payment options to make your checkout experience easy:
- Visa
- MasterCard
- American Express
- Discover
- PayPal
- Apple Pay
- Google Pay
When Is Payment Processed?
Payment is processed immediately after your order is successfully placed.
Security of Your Information
Your privacy and security are our top priorities. We use industry-leading SSL encryption to protect your personal information during the checkout process. Rest assured, your payment details are secure, and we do not store your credit card information after the transaction is complete.