Payment Policy

Accepted Payment Methods

At Iopiax, we aim to make your shopping experience as smooth as possible. We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • Digital Payments: PayPal, Apple Pay, Google Pay
  • Other Secure Payment Options: Depending on availability, other local payment methods may be supported.

All payments are processed securely, and your payment information is protected through encryption.

Currency

All prices listed on the Iopiax website are in United States Dollars (USD). International customers may be subject to currency conversion fees by their bank or card issuer. Please check with your financial institution for more information.

Payment Processing

  • Orders are processed once payment is confirmed.
  • For credit/debit card payments, your card will be charged at the time of purchase.
  • For PayPal and other digital payments, the amount will be deducted from your account immediately upon order confirmation.

Payment Security

Iopiax is committed to ensuring the safety of your personal and financial information. We utilize industry-standard encryption technologies to protect your data during the payment process. We do not store your credit card information on our servers; all payment details are processed through our secure payment gateway.

Payment Issues

If you encounter any issues while processing your payment, please try the following:

  1. Check that all card details (card number, expiry date, CVV) are entered correctly.
  2. Ensure there are sufficient funds in your account.
  3. Confirm that your card issuer has not blocked the transaction.

Should you continue to experience issues, please contact our customer support team at support@iopiax.com. We will assist you in resolving the matter promptly.

Order Confirmation

Upon successful payment, you will receive an order confirmation email that includes your order details and a unique order ID. Please keep this email for your records. If you do not receive this email within 24 hours of placing your order, check your spam/junk folder or contact our customer support.

Failed Transactions and Declined Payments

If a payment is declined, please verify that your billing information matches the details on your card or account. Incorrect information may cause the transaction to fail. Multiple failed attempts may result in a temporary hold on your account, so ensure all details are accurate before retrying.

Refunds and Cancellations

For information on refunds and cancellations, please refer to our Return & Refund Policy.

Currency Conversion Fees

International customers may be charged additional fees by their bank or card issuer for currency conversion. Iopiax is not responsible for these charges. Please consult your bank for details on any additional fees that may apply.

Contact Us

If you have any questions or concerns regarding our Payment Policy, please contact our support team at support@iopiax.com.